We’ve built an enterprise class system with rock solid support. Our dedicated team provides our customers with technical and operational support through development and production phases. We have a robust system knowledgebase with FAQs available online including customer forum where developers can share info and solutions. We also quickly respond to tickets submitted through our Zendesk account, an easy to use online helpdesk for business users and developers to contact us for any answers they can’t find in our online knowledgebase.
Existing Customers Login
Need help with Social Onsite, Social Connect, or Social Insight? Login here to visit our complete system knowledgebase, FAQs, and customer forums. If you can’t find your answer there, you can also submit a support ticket (http://crowdfactory.zendesk.com). through our Zendesk account. You can also review your previously submitted tickets there.
Considering Crowd Factory?
We offer various support packages depending on your needs and your team’s skill sets. Contact us to discuss options. You’ll be in good hands…our support team know the Crowd Factory platform like the back of theirs.
Have a contribution?
Our platforms evolves through great contributions from developers like you. Click here to submit a code snippet for the Javascript Widgets, or your PHP, Java, Rails or .Net implementation of Crowd Factory.